Our Return Pledge

We take great pride in earning your trust! However, if you’re not completely satisfied with your purchase, and need a return, exchange, or assistance with a damaged or incorrect item, we will make it right!

Returns and Exchanges: You have 30 days from receiving your item to request a return. Items must be in their original condition, unworn or unused.

Getting Started: Contact us at customer_care@everykneeclothingco.com and provide name, order number, and a short description of the issue. Our team will quickly move you through the return process. 

Refunds: Upon receiving and approving your return, we will process your refund to the original payment method on the same day. Your banking institution will then handle the transaction. Please allow 3–5 business days for the refund to appear in your account.

Damage or Issues: Contact us immediately, using the same customer care email above. Please attach a photo which helps us identify and quickly resolve the issue. 

Positive reviews are the nucleus of our reputation. If we haven’t met your expectations, please allow us the opportunity to exceed them before leaving feedback as your total satisfaction is our success!

Thank you for trusting Every Knee Clothing Co!